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FREQUENTLY ASKED QUESTIONS

Can't find what you're looking for? Or are you experiencing issues with trying to complete your booking online? See a list of our frequently asked questions for help, otherwise Contact Us for help.

General questions

How are your Ladies Surf Getaways unique to other Ladies Holiday Retreats available?


Surf Getaways was founded by two highly credentialed and passionate female surf coaches Jenny Boggis and Serena Adams, who have extensive surfing experience at a professional and personal level, on a global stage. Their expertise ensures our tours encompass state of the art coaching with ‘female focused’ techniques for building confidence, improving strength, fitness and overall capability.




Who are your Ladies Surf Getaways designed for?


Anyone who wants to experience the joys surfing can bring. We cater for anyone with an interest in learning to surf through to advanced surfers.




Can I participate in a Ladies Surf Getaways if I am travelling solo?


All our destinations and custom tours are very hands on. Meaning we pride our selves on delivering a very personalised experience. We limit the size of our tours, from 8 on our introduction to surfing tour to 12 on our intermediate to advanced tours. Travelling on your own doesnt mean you will be on your own when you travel with us. You will be part of a group of like minded women.




Is there a Ladies Surf Getaways age restriction?


Yes , you must be at least 18 to join our tours. We encourage any woman over that age to join us. Our oldest participant so far was 68. For us, its never too late to discover the joys of surfing.





Travel and booking

How far in advance do I need to book?


All places on our tours go quickly. Currently we have limited spaces because we cap the amount of people we take with us to each destination. So if you and your friends are interested, get in quick.




What happens if I have to cancel?


Please read the termination clauses in the booking forms. All details are specific to each destination. We will try and accomodate cancelations with refunds or credits on later tours, however late cancelations will most likely incur a fee. Please contact us with your specific concern or issue as soon as possible to avoid any penalties.




Where are the nearest airports?


This information is provided in the detailed trip information. Once you have booked we provide all the necessary information.




Are flights and travel insurance included in the package price?


No, all our tours are land content and coaching only. You are required to provide us with your flight schedules no later than thirty (30) days prior to trip departure.




Are flights and travel insurance included in the package price?


Yes, we require you to have travel insurance, to ensure your safety and protection. In some destinations if you are injured, there are limited treatment facilities. Insurance ensures you are fast tracked to the best facility available without any confusion or delay.




Reservations and deposits


To confirm your booking, a deposit of twenty per cent (20%) of the total quoted cost of the tour must be paid and received by us. Reservations will not be considered confirmed until the deposit is received. The balance is required 30 days prior to your tour departure date. If your booking is made within thirty (30) days of the departure date full payment is required at the time of booking. Depending on the date of the booking and any related cancelation, some or all of the deposit maybe refunded. Please read Terms and Conditions for our full refund policy.





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© 2020 Women That Surf Pty Ltd Trading as Surf Getaways ACN 633 002623